Privacy Policy
Your privacy matters to us. This policy explains how Changing Lives Counseling collects, uses, and protects your information.
Last updated: September 2026
Contents
Information We Collect
We may collect personal information that you voluntarily provide to us when you contact us through our website, complete a contact form, or schedule an appointment. This may include your name, email address, phone number, and any information you share in your message.
We do not collect sensitive health or clinical information through this website. Any clinical information shared during the course of counseling services is governed by separate confidentiality agreements and applicable law, including HIPAA.
How We Use Your Information
Information you provide through our contact form or scheduling inquiries is used solely to respond to your inquiry, schedule appointments, and communicate with you about our services.
We do not sell, trade, or otherwise transfer your personal information to outside parties. We do not use your information for marketing purposes without your explicit consent.
Confidentiality & HIPAA
Changing Lives Counseling is committed to protecting the confidentiality of all client information in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Information shared in the context of a therapeutic relationship is held in strict confidence. Disclosures are made only as required by law or with your written consent, except in circumstances involving imminent risk of harm.
Cookies & Website Analytics
Our website may use cookies and similar tracking technologies to improve your browsing experience and understand how visitors use our site. You may disable cookies through your browser settings; however, some features of the site may not function properly as a result.
We may use third-party analytics tools to collect anonymized data about site traffic and usage patterns. This data does not identify individual users.
Third-Party Links
Our website may contain links to third-party websites, including partner organizations such as Inside Out for Everyone™. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Questions about your privacy?
We're happy to answer any questions about how we handle your information.
Contact Us